Site Reliability Engineer (Global Support)

SA - Durban

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Are you a South African citizen or permanent resident, or do you currently hold a valid work permit/visa that allows you to work in South Africa without restriction?
This role requires participation in a 24/7 shift rotation, including nights, weekends, and public holidays. Are you able to commit to this schedule, and do you have any constraints that could affect your availability?
Do you have experience in IT operations, systems administration, or technical support (2–4 years is the target), and have you worked with ITIL practices, SLIs/SLOs, or incident management tooling?
The role includes mentoring junior colleagues and contributing to AI-assisted operational decision validation. Can you give an example of where you've coached someone else technically, or worked alongside AI/automation tools in an ops environment?
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